September 2007 - September 2010, Office Manager
February 2005 - June 2006, Office Assistant
March 2004 - March 2005, Receptionist
March 2003 - September 2003
June 2001 - April 2002, Part-Time Attendant
March 2000 - August 2000, Sales Assistant
October 1998 - December 1999, Housekeeping Team Lead
May 98 - September 98, Assistant Cook
Mobile Interaction & Interface Design • Information Design • Graphic Design
Brands I have worked with include: Sprint-Nextel, AT&T, Qualcomm, Samsung, Skyfire, Bitstream, VivoTech, TA Telecom, The Weather Channel, Omni Symmetry, Thwapr, FaceDial, PillPhone, Copia, IGLTA, St. Luke's Shawnee Mission Medical Center, Lowe's, Hallmark, uClick, Bank Midwest, IBT, and US Bank.
Information Architect / Interaction Designer — U.S. Bank
Develop strategies and design products for consumer mobile banking.
User Experience Architect — Cummins Engine
Perform end-to-end user-centered design and evaluation of digital projects for Cummins global product range..
Information Architect — Alexander Interactive
Assist internal UX team at Lowe's Home Improvement in developing the MyLowe's cross-channel experience.
Creative Director / Interaction Director — Little Springs Design
Led design on over 30 highly visible mobile products including two web browsers, and the Weather Channel website.
Human Factors Engineer — Sprint User Experience Design
Designed large-scale (20MM users) products with documented improvements to customer satisfaction and reduced support costs.
Interaction Design Manager — Sprint Enterprise Web Solutions, User Experience
Led team of designers and front-end developers in creation of numerous customer-facing sales and post-sales projects for web, and mobile platforms.
Information Design Manager — SprintPCS.com, User Experience
Acted as senior designer while managing and training a team in the use of the Information Design, Interaction Design and UCD processes.
Web Developer — IsoSystems, Kansas City, MO
Experience in formal aeronautical research (KU wind tunnels, WSU water tunnel) • Familiar with user research methodologies and processes • Experience planning and facilitating user research • Some experience with statistical analysis.
Have designed my own method of wireframing (diagramming user-facing systems), used by many others • Highly Skilled with use case modeling and UCD • Experience with UML, Rational (RUP), FDD, Agile Development, Object Oriented Design and Iterative and Incremental Development and design methodologies and concepts.
Highly skilled with all best-practice graphic design and office productivity software • Experienced in HTML/XHTML and CSS • Experience in database design and implementation • Practical knowledge of scripting and programming languages.
Significantly contributed to UI standards for Sprint wireless and desktop interfaces • Highly knowledgeable about capabilities of all current browsers, desktop configurations and typical user behaviors • Familiar with MS and Apple desktop standards • Some familiarity with most portable and wireless consumer devices • Limited familiarity with avionics interfaces, land mobile radio, and some warfighter systems.
I have presented at a lot. Check out my speaker page for a list of thise.
CHI 2003, Human Factors in Computing Systems — Association for Computing Machinery, Ft. Lauderdale, April 2005— Focus on improving inter-department process, collaborative methodologies (e.g. NASA/JPL touch screen requirements environment) and technologies allowing presentation of information based on device and environmental context.
Image & Meaning — MIT, Boston, June 2001 — Focus on alternative visualizations of conventional or complex information; Workshops included discussions about gathering and presenting information on battlefield environmental conditions.
UX Intensive — Adaptive Path, April 2004 — Four day overview of the Adaptive Path methods of requirements gathering, user testing, information architecture and interaction design.
RF 100 — Scott Baxter & Assoc., November 2006 — Three day overview of CDMA and RF System Engineering.
User Interface Design — Bentley College, June 2006 - High-intensity course in details of user-centered design process; focus on prototyping and requirements analysis.
Human Factors & User Experience Design: User Requirements & Task Analysis — Dr. Bill Gribbons, Bentley College, September 2006 — Overview of human factors and human perceptual physiology, update on new methods in requirement gathering and analysis as it informs and measures design.
Usability Boot Camp — Bentley College, November 2005 - Week-long immersive course in the theory and practice of usability; includes practical experience in requirements gathering, prototyping, user testing and other evaluation methods.
Advanced Handset UI Paradigms — Dr. Tony Tsoi, Mobile Usability LLC, series throughout 2005 — The evolution of hardware/software interfaces in mobile devices, expectations for the future, and methodologies for exploiting their strengths and weaknesses.
User Centered Design — Dr. Bill Gribbons, Bentley College, August 2005 — An overview of UCD and Human Factors as it relates to meeting business-centric goals.
Negotiation training — Company-hosted training, Throughout 2005 — Based on William Ury's work as taught at Harvard; including much individual contribution and role-playing.
B.F.A. Printmaking — School of Fine Arts, University of Kansas, Lawrence — May 1995
To contact either of us about any of the information here, please see the contact page, or the home page where all our social network addresses are kept up to date.