Ellen Miller Group
8128 Westgate
Lenexa, Kansas 66215
 
Phone 913-888-9029
Fax 913-894-0147
 
 

Recent conference topics

"SDWA's real revolution: Capacity development ABCs." Includes what, why and how your system can prepare now.

"What's your score? Board/council team effectiveness." Covers conflict of interest, evaluating employees in writing annually, and board/manager relations.

"Is there a lawsuit in your future?" Includes five ways to protect against employee and customer lawsuits and grievances, sexual harassment, supervision do's and don'ts.

Recent speaking engagements

Rural water associations: National, Utah, Kansas, Missouri, Kentucky, Florida, Texas, Arizona, North Dakota, Colorado, Wisconsin and more.

American Water Works Association: national conference, Missouri section

Ground Water Management Association

National Association of Regional Councils

Association of State Drinking Water Administrators

What participants said:

"Excellent, informative session. Good speaker kept everyone's attention and got full participation from the audience. Lots of ideas exchanged."

"My first time at this conference. I found speaker very knowledgeable and informative; she kept your attention."

"Stayed awake! Ellen does a great job."

These conference topics utilize four publications by Ellen G. Miller. Click here to order one or more now from the Kansas Rural Water Association.

Getting Results from Your Experts: Engineers, attorneys and more!

Vol. 5 in the Water Board Bible series.

Owners, here's how to bring construction projects in on time and within budget. Tips, do's and don'ts to be an effective coach.

The Water Board Bible: The handbook of modern water utility management

Revised edition.

More than 40 state rural water and other associations have selected this handbook for their members.


Practical Personnel Management for Small Systems

Vol. 2 in the Water Board Bible series.

This practical, problem-solving book is currently in use in more than 27 states across the U.S.

 

Customers and You: Practical Communications for Small Systems

Vol. 4 in the Water Board Bible series.

Published in 1997, its six ready-to-copy templates include the Consumer Confidence Report, required under the 1996 Amendments to the SDWA.